Privacy Policy
Dr. Smith Tire & Auto Clinic (“we,” “us,” or “the shop”) operates this website and our shop phone for customers in the Texoma area. This policy explains what information we collect, how we use it, and how text messages work.
Who we are
Dr. Smith Tire & Auto Clinic
12000 OK-78, Milburn, OK 73450
Phone: (580) 222-1245
Email: [email protected]
Information we collect
We may collect information you choose to send us, including:
- Name
- Mobile phone number
- Email address, if you give us one
- The content of text messages you send us, and our replies
- Vehicle details (year, make, model, trim, tire size)
- Service requests, messages, and appointment preferences
- Job-application details, if you apply to work at the shop
- Basic technical data such as browser type and device, when needed to keep the site working
We do not ask for Social Security numbers, full payment card numbers, or financing account passwords through this website.
How we use your information
- To respond to service, tire, or pricing requests
- To confirm appointments and follow up on your vehicle
- To send SMS text updates and replies about a request you made, an appointment, or a message you sent us
- To provide information you need about our services, hours, and your vehicle
- To contact job applicants about an application
- To improve how this website works
Text messages (SMS)
This section covers text messages with Dr. Smith Tire & Auto Clinic at (580) 222-1245.
Opt-in. You expressly consent to receive SMS text messages from us when you text our shop number, or when you give us your mobile number and ask us to text you about a service request, appointment, estimate, or your vehicle. Those messages are informational: replies to you, appointment reminders, vehicle-status updates, and follow-ups on something you asked about. We do not send marketing or promotional texts unless you separately agree to them. Consent to text is not a condition of buying tires, service, or anything else from the shop. You can withdraw consent at any time.
Opt-out. Reply STOP to any message and we will stop texting you. You can also opt out by calling (580) 222-1245 or emailing [email protected] and asking us to stop. After you opt out, we may send one confirmation text. Message frequency varies. Message and data rates may apply. For help, reply HELP, or contact us by phone or email.
Full texting terms are in our Terms of Service.
Data sharing
We do not sell your personal information. We do not share or sell your name, email, or mobile phone number with third parties for their own marketing.
We may share information only in these cases:
- With service providers who help us run the shop and deliver messages, such as our phone and texting provider, and only so they can provide that service
- With a financing company, if you choose to apply on that company’s own site
- When the law requires it, or to protect the shop, our customers, or others
Financing partners
If you apply for financing, you leave our site and deal directly with that lender (for example Snap Finance, Acima, or Koalafi). Their privacy practices apply to anything you submit on their sites. Review each lender’s terms before you apply.
Third-party links
This site may link to Google Maps, Facebook, financing partners, and other services we do not control. Those sites have their own privacy policies.
Cookies and analytics
This site is built to work with normal browser features. We do not run advertising trackers for third-party ad networks on this site. Your browser may still store basic session data needed for page function.
How we keep information
Messages and contact details you submit are used to serve your request. We keep them only as long as needed for shop operations and any legal requirements, then discard or archive them in the ordinary course of business.
Data security
We use reasonable safeguards to protect your information from unauthorized access or disclosure. No method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
Children
This website is for adult customers seeking automotive service. We do not knowingly collect personal information from children under 13.
Your choices
You can ask what contact information we have, ask us to correct it, or ask us to delete it, by calling (580) 222-1245 or emailing [email protected]. To stop text messages, reply STOP or contact us the same way.
Changes
We may update this policy from time to time. When we do, we change the “Last updated” date at the top of this page. Please review this policy regularly. Continued use of the site or our texting number after an update means the updated policy applies.
Contact
Questions about privacy:
Dr. Smith Tire & Auto Clinic
12000 OK-78, Milburn, OK 73450
(580) 222-1245 · [email protected]